Privacy Policy
Last Updated: November 24, 2024
This Privacy Notice does not address our privacy practices relating to Frictionless Inc. job applicants, employees, and other employment-related individuals, nor data that is not subject to applicable data protection laws (such as deidentified or publicly available information). This Privacy Notice is also not a contract and does not create any legal rights or obligations not otherwise provided by law.
Except as otherwise provided below, Frictionless Inc. is the controller of the personal data we hold about you in connection with your use of the Services. This means that we determine and are responsible for how your personal data is used. This Privacy Notice does not cover or address how our customers may process personal data when they use our services, or how we may process personal data on their behalf in accordance with their instructions where we are acting as their processor.
Our Collection and Use of Personal Data
The categories of personal data we collect depend on how you interact with us and our services. For example, you may provide us with your personal data directly when you sign up for our mailing list, register for an account, fill out a profile, upload a briefing deck, post a review, respond to a post, participate in an event, contest, promotion or survey, or otherwise contact us or interact with us.
We also collect personal data automatically when you interact with our Services and may also collect personal data from other sources and third parties.
What is Personal Data?
When we use the term “personal data” in this Privacy Notice, we mean any data or information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked to, directly or indirectly, a particular natural person or household or any other data or information that constitutes “personal data,” “personal information,” or “personally identifiable information.”
Personal Data Provided by Individuals
We collect the following categories of personal data individuals provide us:
- Contact Information: First and last name, email address, and communication preferences.
- Account Information: First and last name, email address, account credentials or one-time passcodes, and services used or expressed interest in.
- Investment History or Company Profile: Data about funds raised or invested, company details, sector, stage, and preferences.
- Customer Content: Files, documents, audio, videos, images, data, or communications uploaded or transmitted through our services.
- Event, Contest, Promotion, and Survey Information: Data provided for participation in events, contests, promotions, or surveys.
- Feedback and Support Information: Contents of messages sent through forms, chats, email addresses, or other contact channels, including recordings of calls where permitted by law.
If additional personal data is required to fulfill your request or inquiry, we may provide supplementary privacy disclosures governing that data.
Personal Data Automatically Collected
We, and our third-party partners, automatically collect information about how you access and use our products and services. This includes:
- Information About Your Device and Network: Device type, operating system, IP address, browser type, Internet service provider, and unique identifiers.
- Information About How You Use Our Services: Pages visited, content viewed, links clicked, browsing behavior, and other interaction data.
This data allows us to enhance your experience, improve our products and services, and support targeted advertising.
Personal Data from Other Sources and Third Parties
We may also collect personal data from:
- Affiliates.
- Single Sign-On services (e.g., Google).
- Employers (e.g., for work-related accounts).
- Other Customers (e.g., referrals).
- Social Media platforms.
- Advertisers, Influencers, and Publishers.
- Service Providers (e.g., survey providers).
- Publicly Available Sources.
- Inferences generated from other collected data.
Additional Uses of Personal Data
In addition to primary purposes, personal data may also be used to:
- Build accounts and facilitate investor-startup connections.
- Administer social forums.
- Communicate directly, including sending relevant content or newsletters.
- Conduct research and analytics to improve our products.
- Maintain safety and security.
Our Disclosure of Personal Data
Personal data may be shared:
- With Affiliates.
- With Other Customers and the General Public.
- With Marketing Providers.
- With Ad Networks and Advertising Partners.
- With Service Providers performing services on our behalf.
- In connection with Business Transactions or Reorganizations.
- To Comply with Legal Obligations.
- With Consent or Direction.
Your Privacy Choices
1. Communication Preferences: Opt-out of promotional emails via the unsubscribe link provided.
2. Automatic Data Collection Preferences**: Adjust browser, email, or device settings to limit data collection.
3. Targeted Advertising Preferences: Use opt-out tools like the Digital Advertising Alliance or device-specific settings to limit targeted ads.
4. Modifying, Correcting, or Deleting Your Personal Data: Contact hello@frictionlessinc.com for assistance.
Children’s Personal Data
Our services are not directed to children under 13, and we do not knowingly collect data from them. If a child’s data has been provided, parents or guardians should contact us for removal.
Investor Personal Data
This Privacy Notice does not cover personal data collected from investors in funds we advise.
Security of Personal Data
We implement safeguards to protect personal data but cannot guarantee complete security.
Third-Party Websites and Services
This Privacy Notice does not apply to third-party websites or services linked to our platforms.
Region-Specific Disclosures
Additional privacy disclosures may apply based on your location (e.g., United States-specific rights).
Updates to This Privacy Notice
We may update this Privacy Notice periodically. Material changes will be communicated via appropriate channels.
Contact Us
For privacy-related questions or requests, contact us at hello@frictionlessinc.com.